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CSTE学习笔记3-Test Administration

上一篇 / 下一篇  2007-05-13 22:52:15 / 个人分类:CSTE学习

接着上一次的,这次是Test Administration下面的第二个主题:Test Supervision。这个主题内容最多,所以分为了两次,还没有写完。下次继续这个主题。

Test supervision includes four approaches:

1) Communication Skills

  There are four categories of communication skills:

  a. Written and oral communication

    In this part, the emphasis is how to make an oral presentation. And there are three

main parts to the presentation:

1. Preparing the proposal

2. Presenting the proposal

3. Closing the proposal

  b. Listening skills

    There are three steps involved in the listening skills:

    1. Hearing the speaker

    2. Attending to the speaker

    3. Understanding the speaker

  c. Interview skills

    1. The primary purpose of interview is fact-finding

    2. The second purpose is convey information

    Other points:

    Fact- some attribute of a condition of an event should be

    Finding – Identify a difference between what is and what should be

    Document a finding: Fact, Cause and Significance (impact, important)

  d. Analyzing skills

    1. Analysis is a part of the job and the value of recommendation is based on

analysis.

    2. Problems + Analysis = Recommendation

    3. There are four methods used for analysis:

      1) Arrangement of facts and ideas

      2) Analogy – compare with other situations

      3) Logic – inductive and deductive

      4) Principles – Practices and policy 

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总结一下:测试管理下面的一个重要的方法之一的Communication。沟通是一个管理上最重要的单一技能。沟通又分为了4个部分:书面和口头沟通,倾听技巧,面试或者面谈技巧以及分析技能。第一个部分重点描述了如何做一个presentation;倾听技巧描述了倾听的三个步骤;面试或者面谈主要是描述了Fact和Findings;分析技能的四个方法。内容比较多,暂时只是读了一遍,如果要详细了解,可能在读第二遍的时候细化。


TAG: CSTE学习

wyyuan的个人空间 引用 删除 wyyuan   /   2007-05-15 09:15:21
thanks for you reply
不过是测试 引用 删除 polestark   /   2007-05-14 14:30:24
CSTE = Certificated Software Test Engineer
My english is not really good, but I will try to practice.
wyyuan的个人空间 引用 删除 wyyuan   /   2007-05-14 09:42:00
your english is very well , but i wonder what CSTE  is short for .
 

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