安装QC9.0报ProductException: (error code = 601)错误

操作系统：Windows XP sp2

安装语言：Oracle

Jdk：1.7

(2013-6-20 9:58:01), Mercury Quality Center, com.mercury.td.install.product.action.TdDatabaseSetupPA, err, 发生了错误，产品安装失败。  请查看记录文件 C:\DOCUME~1\VANCEI~1\LOCALS~1\Temp\Mercury\Mercury_Quality_Center.06.20.09.51.install.is.log 以获得详细信息。

(2013-6-20 9:58:01), Mercury Quality Center, com.mercury.td.install.product.action.TdDatabaseSetupPA, err, ProductException: (error code = 601; message="error installing product action")

STACK_TRACE: 13

ProductException: (error code = 601; message="error installing product action")

at com.mercury.td.install.util.TDDatabase.setupDb(TDDatabase.java:186)

at com.mercury.td.install.product.action.TdDatabaseSetupPA.install(TdDatabaseSetupPA.java:58)

at com.installshield.product.service.product.PureJavaProductServiceImpl.installProductAction(PureJavaProductServiceImpl.java:1916)

at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.getResultForProductAction(PureJavaProductServiceImpl.java:5195)

at com.installshield.product.service.product.InstallableObjectVisitor.visitComponent(InstallableObjectVisitor.java:369)

at com.installshield.product.service.product.InstallableObjectVisitor.visitInstallableComponents(InstallableObjectVisitor.java:333)

at com.installshield.product.service.product.InstallableObjectVisitor.visitProductBeans(InstallableObjectVisitor.java:133)

at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.install(PureJavaProductServiceImpl.java:4563)

at com.installshield.product.service.product.PureJavaProductServiceImpl$Installer.execute(PureJavaProductServiceImpl.java:3758)

at com.installshield.wizard.service.AsynchronousOperation.run(AsynchronousOperation.java:41)

at java.lang.Thread.run(Thread.java:534)

解决方法是：

1、需安装IIS服务 管理工具--添加或删除（Windows组件）

2、关闭杀毒软件及防火墙

3、最主要原因是在附件图中一定要填写域，如果没有域则需要填写完整的计算机名